ORDERS
Please be mindful that displayed product prices are inclusive of GST.
What does “online exclusive” mean?
Online exclusive items are available to purchase on jimthompson.com.sg only and are not available in any Jim Thompson stores. These items are under "Online Exclusive" and "Online Exclusive Sale" sections. If a customer has difficulty placing an order for these items through our website, please send us the details of your desired item; product name, sizing, quantity, your billing and shipping addresses, and contact number to customerservice@jimthompson.com.sg or via the live chat on our Website, our customer service team will be happy to assist.
How much does shipping cost?
Shipping Fee (for local delivery): SGD 7 per order (Free shipping for orders over SGD 150).
All prices are inclusive of GST in Singapore.
When can I expect delivery of my order?
All orders are prepared and delivered Monday to Friday between 9 a.m. to 6 p.m. local time. Please note that a contact number is required for delivery purposes. The absence of a contact number may lead to delay in delivery.
Singapore: 2 - 3 business day
Our shipping time should be used as a guide only and is based on time from dispatch.
Delivery might take a little longer than stated above during high season.
To expedite the shipment, please send your request and order number to customerservice@jimthompson.com.sg