At Jim Thompson, we are dedicated to providing an exceptional customer experience, whether in-store or online. We value your feedback on our products, services, or overall experience.

Our Group CEO, Frank Cancelloni, guarantees a personal email response within 48 hours at frank.cancelloni@jimthompson.com for any personal feedback and comments on your brand experience.

For any other inquiries, please contact customerservice@jimthompson.com.sg